Career Opportunities

The employees of the Sulzbacher Center are a family of dedicated and talented professionals working together to help homeless men, women and children find the way home. If you are looking for an opportunity to use your skills to rebuild lives, we look forward to hearing from you.


Forward resumes via fax or e-mail to:

Human Resources Administrator
(904) 394-0472 - Fax
jobs@tscjax.org - E-mail

 

Equal Opportunity Employer:
 
Sulzbacher Center is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, disability, or any other legally protected status.

 

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Last Updated: 5/19/2017

 

 
Senior Maintenance Tech  – Assists in managing a comprehensive program of maintenance and custodial services that provide and maintain in an efficient and economical manner the facilities, grounds, equipment, and furnishings of the all Sulzbacher Center facilities, so that all Residents, staff, and the community are assured of clean, safe, attractive, and healthy places in which to live, work , volunteer and access services.
This is skilled position at the journeyman level in several tasks. An employee in this class performs various skilled and semi-skilled tasks in the repair and maintenance of machinery, buildings, and equipment. The employee exercises technical independence in determining work methods and procedures and may receive assignments orally or through written instructions, which may be accompanied by sketches or diagrams.  Position is the senior team member under the Director of Facilities and assists in the supervision and management of the department and it’s staff.
Education & Experience:  A  High school diploma or equivalent is required, A.A. Degree or Maintenance Certification preferred.Two-five years of basic maintenance, carpentry, electrical, and plumbing experience.
Skills: Intermediate level carpentry and painting skills are required, Supervisory experience is preferred, excellent organizational skills and the ability to motivate people, Excellent integrity and demonstrate good moral character and initiative. Exhibit a personality that demonstrates interpersonal skills to relate well with residents, staff, administration, patients and the community, demonstrate the ability to use computers for word processing, data management, and telecommunications.
Hours: Full Time.
 

FOOD AND NUTRITION SERVICES

Assistant Meal Supervisor  – The Assistant Meal Supervisor will assist with meal preparation and service and will work with guest and volunteer kitchen workers directing and assisting them to whatever degree is necessary. This is a PRN hourly position requiring a flexible schedule. Shifts include early mornings, nights and weekends. The work schedule is may be any combination of hours , 7 days per week (11:00 AM to 7:30 PM  and 5:00 AM to 1:30 PM) and will change according to staffing needs and include some holidays.
Education & Experience: H.S. diploma/GED. Florida Food Manager’s Certification or equivalent. Food service or shelter management experience.
Skills: Excellent communication and customer service skills. Able to work in commercial kitchen setting. Able to accurately record collected data. Able to establish and maintain cooperative working relationships with guests, co-workers and volunteers. Transportation and valid Florida driver’s license. Able to lift up to 20 lbs. Physically able to work in a fast-paced, multi-tasked environment. Able to work flexible times, as required, to support Food and Nutrition Services department and shelter needs.
Hours: PRN – Hours vary.
 

HEALTH SERVICES

Patient Services Coordinator – The role of the Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well-organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This position works closely with the Directors of Health Services Operations and Clinic Directors to evaluate existing processes and recommend/implement improvements.
Education & Experience: High School Diploma; MA with front and back office experience, Certified Medical Assistant or Nursing Assistant preferred. At least 3-5 years’ experience in a medical environment or equivalent combination of training and relevant work experience.
Skills: Proficiency in patient data tracking/medical management software. Excellent interpersonal, customer service and communication skills. Ability to provide compassionate customer service. Ability to triage and manage multiple tasks in a fast paced environment. Ability to provide training and educational seminars/sessions – previous training experience preferred. Knowledge of medical billing and insurance claim filing. Transportation and valid Florida driver’s license with the ability to travel locally. Physically able to work in a fast paced environment. Work various shifts as required to ensure that health services are adequately administered provided to patients. Must be able to lift 20 pounds.
Hours: Full Time.
 
Dental Patient Services Coordinator – The role of the Dental Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well-organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This person must be able to assist with clinical operations when necessary. This position works closely with the Dental Clinic Director to evaluate existing processes and recommend/implement improvements. 
Education & Experience: Associates degree. At least 3 years of experience in a medical or dental environment or equivalent combination of training and relevant work experience. 
Skills: Proficiency in patient data tracking/ management software. 
Excellent interpersonal, customer service and communication skills. Ability to provide compassionate customer service. Ability to triage and manage multiple tasks in a fast paced environment. Knowledge of dental billing and insurance claim filing. 
Hours: Full Time.
 
Respite Technician – The Medical Respite Technician provides quality supportive care to residents of the Sulzbacher Medical Respite. Under the supervision of the Senior Respite Manager, the Technician’s clinical duties include assisting patients with personal hygiene, accompanying patients to clinic appointments where needed, assisting patients to maintain the cleanliness of their rooms, and reporting pertinent information to the Senior Respite Manager or clinic healthcare provider. The technician also coordinates with the clinic personnel, case managers and other members of the healthcare team to support efficient respite operations and ensure a positive patient experience. 
Education & Experience: High School Diploma / GED. Credentialed Medical Assistants who have graduated from a CAAHEP or ABHES accredited medical assisting program. Certified and licensed in the state of Florida. Current CPR certificate. 
Skills: Excellent interpersonal, communication and time management skills. Ability to work in fast paced environment. Transportation and valid Florida driver’s license with the ability to travel. Work various shifts as required to ensure that health services are adequately administered. Must be able to lift 20 pounds. 
Hours: PRN.
 
Primary Care Clinician – The Primary Care Clinician provides health care to the clients of the Primary Care Clinic under the supervision of the Clinic physician. The Clinician acts in accordance with the rules and regulations of the Nurse Practice Act or the appropriate medical practice acts of the State of Florida. He/she actively collaborates with other healthcare providers to ensure holistic patient care, and maintains documentation and patient records in accordance with regulatory and Center policies.
Education & Experience: Current valid Florida ARNP or PA License. Master’s Degree in nursing or PA from an accredited university. At least one year experience in a clinical setting.
Skills: Excellent interpersonal and time management skills. Excellent written/oral communications skills. Customer service focused. Transportation and valid driver’s license with the ability to travel locally. Ability to work in a fast paced environment. Ability to work various shifts if required to ensure that primary care services are adequately administered. Must be able to lift 20 pounds.
Hours: Open Status.
 

SOCIAL SERVICES

North Florida Rapid Rehousing Case Manager (NEW) – The case manager works directly with the families coming from coordinated intake by developing goal plans to meet their immediate housing needs, providing crisis intervention and resource referrals. Maintains computerized case management and hard copy files.
Education & Experience: Bachelor’s Degree in a helping profession and 2 years’ experience working in Social Services. A minimum of 1 year experience working in rapid re-housing is preferred.
Skills: Knowledgeable of substance abuse/mental health issues, interventions and treatment planning. Knowledgeable of housing resources. Basic computer skills. Basic knowledge of community resources. Ability to manage crisis situations.
Hours: Part Time, Monday, Wednesday, & Friday 8am-4pm
 
Lead Advocate – The role of the Lead Advocate in the homeless shelter environment is to facilitate the safe and smooth operation of the shelter’s daily activities.  This position requires a caring individual with excellent interpersonal skills and the ability to deal with residents and staff members in difficult situations.  This position requires advanced computer skills and a thorough understanding of case management goals and objectives.  As one of the resident’s most personal and direct staff contact, the Lead Advocate interacts with residents and guests in a way that fosters health, mutual respect, clear communication, and positive self-regard.
Education & Experience: Bachelor’s degree or relevant experience. CPR certification. 
Skills: Excellent interpersonal and customer service skills. Competent with Word Perfect and Excel and other client related programs used at the center. Ability to train and motivate Advocates  as well as complete all administrative functions of the position. Physically able to work in a fast paced, multitasked environment. Valid Florida driver’s license with the ability to travel locally from time to time. 
Hours: Part Time, Saturday-Sunday 11pm-7am
 
Life Skills Coordinator - Education & Career Training Coordinator – The role of the Education and Career Training Coordinator in the shelter environment is to assess the educational and employment needs of homeless adults residing in the shelter.  This position would offer educational counseling and linkage to GED or other educational programs often required for higher paying jobs.  This position would also facilitate and increase access to institutions of higher learning where possible so that clients can improve their skills and education, obtain certifications, and improve their likelihood of obtaining rewarding and sustaining employment.  This position would also network with local employment agencies and employers to match clients with jobs.  The Education and Career Training Coordinator would also teach classes on customer service, a vital skill in today’s marketplace, interacting with customers, being a responsible employee, workplace ethics, and other topics as indicated would be taught on a weekly basis to program enrollees.  This position will investigate industry certification programs that can be accessed online or brought on-site to the Center.  Additionally, the Education and Career Training Coordinator would either directly facilitate or recruit appropriate community volunteers to conduct computer skills training for clients.
Education & Experience:  A Bachelor’s degree in Social Services or a related field required 
Skills:  Skilled group facilitator, assisting individual job seekers.  Above average admin & computer skills. Strong writing and communication skills and the ability to coordinate a team of service providers. Display of a strong desire to use clinical insight and skills to assess service needs. Ability to establish cooperative working relationships with residents, colleagues, community partners, and volunteers. Excellent customer service skills. Excellent interpersonal skills, leadership skills, and ability to work independently in a fast paced environment. Ability to manage and de-escalate crisis situations. Proficiency in Microsoft Programs, including Word and Excel required.  Ability to maneuver in various computer programs also required. Ability to work flexible schedule.
Hours:  Full time, Monday – Friday 8:30am-5:50pm
 
Advocate [3 positions available]  – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus.
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines.
Hours: Part Time, Saturday-Sunday 7am-7pm
 
Advocate [3 positions available] – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus.
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines.
Hours: Part Time, Saturday-Sunday 7pm-7am
 
Advocate – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus.
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines.
Hours: PRN – Hours vary.
 
EMT/Medical Advocate  – The role of the Medical Advocate in the homeless shelter environment is to attend to the medical needs of guest’s located in the shelter and assist with medical emergencies located in the shelter. The Medical Advocate must assess the needs and level of  crisis in medical emergencies to determine appropriate response: on site stabilization; hospital transport; 911 emergency call; etc. The Medical Advocate will work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility.
Education & Experience: High School Diploma or GED; Certified EMT or paramedic required, Current CPR Certification.
Skills: Excellent customer service, communication and interpersonal skills; Ability to establish cooperative working relationships with guests, co- workers, volunteers and visitors to the center; Valid Florida driver’s license and good driving record; Physically able to work in a fast-paced multitasked environment; Able to work various shifts including nights and weekends to serve the needs of the shelter.
Hours: Part Time, three days a week 3:00PM – 11:30PM.
 
ESG Outreach [2 positions available] – The role of the ESG Outreach Specialist is to assist homeless clients primarily living on the streets or veterans and their families at risk of becoming homeless to achieve lasting recovery through supportive peer counseling, mentoring, and social support. Primary responsibilities include but are not limited to, engaging and assisting clients in following through on established treatment plans, enhancing social functioning, coordinating client needs, and working to improve the client’s overall quality of life. The Specialist oversees and participates in activities to help clients achieve self-sufficiency by providing concrete examples and goals that will assist them in maintaining their housing and medical outcomes. This includes addressing individual needs for transportation, employment, and assisting clients through the application process for available resources. As one of the clients’ most personal and direct contacts, the Specialist interacts in a way that fosters health, mutual respect, clear communication and positive self-regard while ensuring that services provided are culturally acceptable. 
Education & Experience: High School Diploma. Minimum 1 year experience in social services. Prior outreach experience preferred.
Skills: Ability to establish cooperative working relationships with clients, colleagues and volunteers; bilingual (Spanish) a plus. Excellent customer service skills. Excellent interpersonal skills and ability to work independently in a fast paced environment. Strong organization and time management skills. Excellent documentation skills. Basic computer skills. Personal car and valid Florida driver’s license. Physically able to work in a fast paced multitasked environment. Work weekends and holidays on a regular basis. May work an occasional evening shift. Works primarily in the community, seeking out persons living in wooded areas or in the streets. 
Hours: Part Time.