North Florida Rapid Rehousing Case Manager (NEW) – The case manager works directly with the families coming from coordinated intake by developing goal plans to meet their immediate housing needs, providing crisis intervention and resource referrals. Maintains computerized case management and hard copy files.
Education & Experience: Bachelor’s Degree in a helping profession and 2 years’ experience working in Social Services. A minimum of 1 year experience working in rapid re-housing is preferred.
Skills: Knowledgeable of substance abuse/mental health issues, interventions and treatment planning. Knowledgeable of housing resources. Basic computer skills. Basic knowledge of community resources. Ability to manage crisis situations.
Hours: Part Time, Monday, Wednesday, & Friday 8am-4pm
Lead Advocate – The role of the Lead Advocate in the homeless shelter environment is to facilitate the safe and smooth operation of the shelter’s daily activities. This position requires a caring individual with excellent interpersonal skills and the ability to deal with residents and staff members in difficult situations. This position requires advanced computer skills and a thorough understanding of case management goals and objectives. As one of the resident’s most personal and direct staff contact, the Lead Advocate interacts with residents and guests in a way that fosters health, mutual respect, clear communication, and positive self-regard.
Education & Experience: Bachelor’s degree or relevant experience. CPR certification.
Skills: Excellent interpersonal and customer service skills. Competent with Word Perfect and Excel and other client related programs used at the center. Ability to train and motivate Advocates as well as complete all administrative functions of the position. Physically able to work in a fast paced, multitasked environment. Valid Florida driver’s license with the ability to travel locally from time to time.
Hours: Part Time, Saturday-Sunday 11pm-7am
Life Skills Coordinator - Education & Career Training Coordinator – The role of the Education and Career Training Coordinator in the shelter environment is to assess the educational and employment needs of homeless adults residing in the shelter. This position would offer educational counseling and linkage to GED or other educational programs often required for higher paying jobs. This position would also facilitate and increase access to institutions of higher learning where possible so that clients can improve their skills and education, obtain certifications, and improve their likelihood of obtaining rewarding and sustaining employment. This position would also network with local employment agencies and employers to match clients with jobs. The Education and Career Training Coordinator would also teach classes on customer service, a vital skill in today’s marketplace, interacting with customers, being a responsible employee, workplace ethics, and other topics as indicated would be taught on a weekly basis to program enrollees. This position will investigate industry certification programs that can be accessed online or brought on-site to the Center. Additionally, the Education and Career Training Coordinator would either directly facilitate or recruit appropriate community volunteers to conduct computer skills training for clients.
Education & Experience: A Bachelor’s degree in Social Services or a related field required
Skills: Skilled group facilitator, assisting individual job seekers. Above average admin & computer skills. Strong writing and communication skills and the ability to coordinate a team of service providers. Display of a strong desire to use clinical insight and skills to assess service needs. Ability to establish cooperative working relationships with residents, colleagues, community partners, and volunteers. Excellent customer service skills. Excellent interpersonal skills, leadership skills, and ability to work independently in a fast paced environment. Ability to manage and de-escalate crisis situations. Proficiency in Microsoft Programs, including Word and Excel required. Ability to maneuver in various computer programs also required. Ability to work flexible schedule.
Hours: Full time, Monday – Friday 8:30am-5:50pm