Sulzbacher Center's Americans with Disabilities Policy

The Sulzbacher Center’s Americans with Disabilities Act Grievance Procedure
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), The Sulzbacher Center will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
 
Employment: The Sulzbacher Center does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the Americans with Disabilities Act (ADA).
 
Effective Communication: The Sulzbacher Center will generally, upon request, provide appropriateaids and services leading to effective communication for qualified persons with disabilities so they can participate equally in The Sulzbacher Center’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
 
Modifications to Policies and Procedures: The Sulzbacher Center will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all The Sulzbacher Center’s programs, services, and activities. For example, individuals with service animals are welcomed in The Sulzbacher Center’s offices, even where pets are generally prohibited.
 
Anyone who requires an auxiliary aid or service for effective communication, or modification of policies or procedures to participate in a Sulzbacher Center program, service, or activity, should contact The Sulzbacher Center ADA Coordinator, Patrick Finn-Schultz, at 904‐394-1658 (TTY 394-0475) or e-mail at: patrickfinn@tscjax.org as soon as possible but no later than 72 hours before the scheduled event.
 
The ADA does not require The Sulzbacher Center to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
 
Complaints that a Sulzbacher Center program, service, or activity is not accessible to persons with disabilities should be directed to The Sulzbacher Center ADA Coordinator, Patrick Finn-Schultz, at 904‐394-1658 (TTY 394-0475) or e-mail at: patrickfinn@tscjax.org
 
The Sulzbacher Center will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
 
The Sulzbacher Center’s ADA Coordinator can be located at:
The Sulzbacher Center Shelter | Office 102 | 611 East Adam Street Jacksonville, FL 32202 | 904.394.1658 (TTY 394-0475) | patrickfinn@tscjax.org
 
 
This Grievance Procedure is established to meet the requirements of the ADA of 1990. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by The Sulzbacher Center. The Sulzbacher Center’s Personnel Policy governs employment-related complaints of disability discrimination.
 
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem, as included on the electronically available form. Alternative means of filing complaints or receiving the grievance procedure in an alternative format, such as, large print, braille,personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request. Attached is a copy of the electronically form reflecting the pertinent information required regarding the complaint in the event one cannot submit electronically.
 
The complaint should be submitted by the grievant and/or his/her designee as soon as possible,but no later than 60 calendar days after the alleged violation to:
 
Patrick Finn-Schultz
Shelter Manager and ADA Coordinator
The Sulzbacher Center
611 East Adams Street office 102
Jacksonville, FL 32202
 
Within 15 calendar days after receipt of the complaint, Patrick Finn-Schultz-ADA Coordinator or his designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, they will respond in writing, and where appropriate, in format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of The Sulzbacher Center and offer options for substantivenresolution of the complaint.
 
If the response by Patrick Finn-Schultz-ADA Coordinator or his designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to The Sulzbacher Center’s Chief Operations Operator Greg Watts or his designee.
 
The appeal should be submitted by the grievant and/or his/her designee to:
Greg Watts
CFO/COO
The Sulzbacher Center
611 East Adams Street
Jacksonville, FL 32202
 
 
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), The Sulzbacher Center will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
 
Employment: The Sulzbacher Center does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the Americans with Disabilities Act (ADA).
 
Effective Communication: The Sulzbacher Center will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in The Sulzbacher Center’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
 
Modifications to Policies and Procedures: The Sulzbacher Center will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all The Sulzbacher Center’s programs, services, and activities. For example, individuals with service animals are welcomed in The Sulzbacher Center’s offices, even where pets are generally prohibited.
 
Anyone who requires an auxiliary aid or service for effective communication, or modification of policies or procedures to participate in a Sulzbacher Center program, service, or activity, should contact The Sulzbacher Center ADA Coordinator, Patrick Finn-Schultz, at 904‐394-1658 (TTY 394-0475) or e-mail at: patrickfinn@tscjax.org as soon as possible but no later than 72 hours before the scheduled event.
 
The ADA does not require The Sulzbacher Center to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
 
Complaints that a Sulzbacher Center program, service, or activity is not accessible to persons with disabilities should be directed to The Sulzbacher Center ADA Coordinator, Patrick Finn-Schultz, at 904‐394-1658 (TTY 394-0475) or e-mail at: patrickfinn@tscjax.org
 
The Sulzbacher Center will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
 
The Sulzbacher Center’s ADA Coordinator can be located at:
The Sulzbacher Center Shelter | Office 102 611 East Adam Street Jacksonville, FL 32202 | 904-394-1658  (TTY 394-0475) | patrickfinn@tscjax.org
 
Pursuant to the American with Disabilities Act, accommodations for persons with disabilities are available upon request.  Requests will be processed and the individual making the request will begin to work with the Sulzbacher ADA Coordinator to ensure compliance. Please allow 1-2 business days notification to process; last minute requests will be accepted, but may not be possible to fulfill. Please contact  Patrick Finn-Shultz at: VM(904) 394-1658, TTY-(904) 394-7007, or email your request to patrickfinn@tscjax.org.
 
Click here for greviance form.